Tag Archives: family

Senior Credits Crisis Response Program with Life-Saving Care

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Old habits are hard to break. No one knows this better than retired St. Tammany Parish residents Lou and Betty, married more than 60 years.

Outwardly, Lou was known as a good friend, popular and active in his community. But inwardly, a problem haunted him for most of his marriage. Often and without warning, he flew into extreme fits of verbal rage. Lou always felt ashamed and frustrated after an outburst. Betty felt hurt, helpless and alone. Their friends had no idea.

Over the years, Lou tried getting help through religion or therapists, but nothing worked. When his son tragically took his own life after struggling with depression, the crisis added to Lou’s burden and led him to Volunteers of America. It took a call to our Crisis Response Program for him to finally discover ways to control his rage.

He talked to Suzanne, a licensed social worker with the program, who listened carefully. Suzanne persistently reached out to help the couple, discussing coping skills and encouraging Lou to attend a 12-step program for those with similar challenges. She found him transportation to the meetings. Slowly, Lou learned ways to prevent his escalating anger. He admitted his struggles to others in the program and took responsibility for his actions. And, he discovered the painful truth that he had long suffered from untreated post traumatic stress since his Korean War combat service.

Lou sincerely apologized to Betty for the pain he’d caused over the years. Gradually–with the commitment of Suzanne and group support–Lou’s anger issues have begun to dissolve. Betty says Lou is truly a changed man. “Life is so much better now.”

The Crisis Response Program helps many in St. Tammany cope with behavioral health problems. The goal always is to intervene before a crisis escalates. Our staff is committed to offering hope and real-life solutions. As Lou’s experience shows, it’s never too late, or too early, to ask for help.

David and Ashley’s Adoption Love Story

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Like many couples in love, David and Ashley married and wanted to start a family.

When they realized getting pregnant was not possible, they made the decision to explore adoption with Volunteers of America Greater New Orleans. Five days before Christmas 2015, David and Ashley lovingly welcomed their son Beckett Christian to their family; it’s a holiday they will cherish forever.

An adopted child herself, Ashley says that God led her and her husband to Volunteers of America and to their angel on earth – the Adoption Program’s social worker who shared the incredible three-year journey with them. They are especially thankful to Beckett’s birth mother for her selfless act of love and for turning to Volunteers of America for assistance with her unplanned pregnancy.

Make a Christmas Wish Come True!

e-_blog-october_lighthouse_christmas_2013_websiteStart dusting off your Santa hats and breaking out the gift wrap! Volunteers of America Greater New Orleans is gearing up for our 15th Annual Christmas Wish Project to spread some holiday cheer to those in need this season. But we can’t do it without you!

How can you HELP? We are currently serving more than 55,000 individuals in need and over 1,000 will not receive a gift for Christmas. Help us make wishes come true by purchasing a present for one or more people in our programs! To see the joy your gift brings, check out pictures of last year’s Christmas Wish Project.

How can you GET INVOLVED? Let us know how many people you would like to adopt and we will send you their Wish List. We have asked those on the Christmas list to choose reasonably priced gifts they most need. Presents will need to be wrapped, labeled and delivered to our office by Tuesday, December 6th.

Don’t have time to SHOP? Make a monetary donation to the Christmas Wish Project by Wednesday, November 30, and we’ll do all the work for you! When entering your donation, please be sure to select “Christmas Wish Project” in the Gift Designation menu.

JOIN THE FUN! Email Victoria King, Community Outreach Coordinator, or call at (504) 486-8699.

Your support spreads Christmas joy! Thank you!

Volunteering Brings Joy, Rewards to All

Every Thursday, you can find New Orleanian Gail Rouen at Terraces on Tulane, our Mid-City housing facility for seniors. Rouen began volunteering earlier this year. “I hit it off with everyone,” she says enthusiastically. “Their stories melt my heart I love listening to them and hearing about their backgrounds.”

Rouen’s interest in volunteering was piqued at a Volunteers of America Greater New Orleans breakfast, which she attended with a group from her husband’s company. Soon, she was volunteering at the Terraces, which serves lower-income persons 62 and over. Her assignment: be a friendly helper, doing whatever residents need, be it light housekeeping or sharing a meal. She quickly discovered she and the residents enjoyed their time together.

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Ronald and Gail

The staff then asked if she would take on a special project, working with resident Ronald, known for creating art from everyday objects. His apartment was overfilled with his late mother’s belongings and other items. Rouen began helping him sort out what to keep.

“We have a wonderful relationship,” she says. “We trust each other and have wonderful conversations.” All the while, Ronald’s apartment is being cleared and organized, with Rouen taking things he no longer needs to charity.

“Gail is God-sent,” Ronald exclaims. “She was sent to me right on time.” Ronald, who has lived at the Terraces for five years, remembers how depressed he was over his mother’s death. “I know how to clean and organize, I just couldn’t do it. Gail helped me see things better. She’s become a good friend and is highly intelligent. I don’t have to Google, I just ask Gail.”

Rouen encourages others to volunteer. “The rewards are so great. You feel like you’re doing something worthwhile. You can work out a plan to give however much time you have.”

Adoption Helps Families Grow & Blossom

We are proud to share the story of staff member Lori Arceneaux North, LCSW, BACS. Lori serves as the Program Manager of our Adoption & Maternity Services program, and she is also an adoptive parent. 

Lori (left) with her daughter  and husband

Lori (left) with her daughter and husband

“Adoption has tremendously impacted my life on both a professional and a personal level. After working for Volunteers of America Greater New Orleans’ adoption program, my husband and I felt compelled to turn to adoption to begin our family. We soon became foster/adoptive parents with the state. Our daughter joined our family in 2010. We have since adopted her. Through my personal experience with adoption, this has driven me to help other children like my daughter who need a forever family of their own. Currently, I serve as the chair of the Louisiana Adoption Advisory Board, a non-profit that consists of adopted persons, adoptive parents, birth parents, and adoption professionals. We seek to promote understanding and education about adoption-related issues. Also, I’m the secretary of NOLA Hope, a local foster/adoptive parent support group. We support, educate and advocate for both foster and adoptive parents and for children in foster care too.

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Lori’s daughter

It’s been an incredible experience to see my daughter blossom over the last four years since she joined our family. Sadly, there are so many other children just like her in Louisiana that need the same opportunity to thrive in an adoptive family. We hope to expand our family again through adoption in a couple of years. This firsthand experience with adoption has helped me to become a better social worker and to better assist the people we serve in our program. I can draw on my personal experiences to better understand their perspectives and assist them on their individual adoption journey.”

As a licensed adoption agency and a respected pioneer in issues such as open adoption, Volunteers of America Greater New Orleans’ Adoption Program has united thousands of families over many decades. We place infants in adoptive homes, counsel birth parents and adoptive parents and reach out to both groups with a variety of helping services that range from crisis counseling for pregnant women to home studies for adoptive couples. To learn more, visit our website,  email us or call (504) 835-3005.

You could be the lucky winner of a 2015 Mercedes CLA250 in our raffle benefiting our Adoption Program! It’s an amazing prize with a life-changing cause. Don’t miss out–get your tickets here.